Privacy Policy

At Magic in the Redwoods, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or participate in our Event.

By using this website (the “Site”) or engaging with Magic in the Redwoods (the “Event”), you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you purchase tickets, register for the Event, or contact us, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed through secure third-party platforms)

1.2 Non-Personal Information

We may also collect non-identifiable information through cookies or analytics tools, including:

• IP address
• Browser type and version
• Operating system
• Referring website URLs
• Date and time of access

2. How We Use Your Information

We use the information we collect to:

• Process ticket purchases and registrations.
• Communicate updates about the Event.
• Respond to inquiries or provide customer support.
• Improve the Site and user experience.
• Send marketing communications, where you have opted in.

We will not sell, rent, or share your personal information with third parties, except as necessary to provide services or comply with legal obligations.

3. Cookies and Tracking Technologies

3.1 Cookies

Our Site uses cookies to enhance your browsing experience. These are small text files stored on your device that help us understand user behavior and improve functionality.

3.2 Opting Out

You can disable cookies in your browser settings, but doing so may limit certain features of the Site.

4. Data Sharing

We may share your information with trusted third parties in the following situations:

• Payment Processing: To process ticket purchases securely.
• Event Vendors: To facilitate your participation in the Event.
• Legal Compliance: If required to comply with applicable laws or regulations.

All third parties are required to protect your information and use it solely for the purposes outlined above.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct your personal information.
• Deletion: Request that we delete your data, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at info@magicintheredwoods.com

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site and Event are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Site or participation in the Event constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@magicintheredwoods.com
Phone: (707) 235-7732

By using this Site or participating in Magic in the Redwoods, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Effective Date: March 13, 2024